At Polo Mart, your satisfaction is our priority. Please read our exchange and refund policy carefully:

Refund Eligibility:

Refunds are applicable only if the product is not damaged, unused, and in its original packaging. Refund requests must be made within 7 days of receiving your order.

Exchange Policy:

Exchanges are accepted if the product is unused and in its original condition.
Exchange requests must also be made within 7 days of receiving the product.

Process for Refund/Exchange:

Contact our customer support team to initiate the request.
Provide proof of purchase and clear images of the product (if applicable).
Once the item is inspected and approved, the refund or exchange will be processed.

Non-Refundable Items:

Damaged, used, or altered products are not eligible for refunds or exchanges.

Note: Shipping costs for returns or exchanges may apply.

If you have any questions, feel free to reach out to us. We're here to help!